• Genetics and Nutrition
  • Research and Biobanking
  • Account Registration
  • Data Privacy
  • Personalized Recipes
  • Genetic Nutrition Analysis
  • Personalized Supplements
  • Eating Insights Report
  • Stress Insights Report
  • 1-on-1 Consultations


What is the science behind GenoPalate?

We analyze over 100 genetic markers that influence how your body metabolizes different nutrients. We then combine your genetic results with research on nutritional genomics to determine your recommended intake level for carbohydrates, protein, fat, vitamins and minerals. We base your recommendations on evidence-based research correlating your genetic variants with nutrition that’s shown positive health outcomes. We also provide insights on your sensitivity to lactose and gluten, and your metabolic rate of caffeine and alcohol.

How do you make the connection between my genes and nutrition recommendations?

GenoPalate uses curated evidence-based scientific literature to identify and validate gene-nutrition impactful relationships. GenoPalate further evaluates and scores the strength of these relationships in relation to metabolic health outcomes and uses our proprietary algorithm to link your DNA blueprint to nutrition recommendations that have been shown to benefit your specific genotype. We then match your nutrition recommendations with 100+ foods, allowing you to start eating for your genes!

What is a genotype?

You have two copies of each gene, one from your mom and one from your dad. Your genotype refers to the two nucleotides (A, C, G, or T) found at the same location on each copy of a gene.

What is the process of providing my DNA information?

We collect a saliva sample using a saliva swab to gather your DNA information. After purchasing, you will receive a kit with everything you need for the sample collection.

What happens to my DNA sample at the lab?

Our lab, which is certified by the Clinical Laboratory Information Amendment (CLIA), extracts the DNA from your saliva. Your DNA then goes onto what’s called a microarray. This array reveals your genotype for nutrition-related biomarkers, which we analyze in order to get your personal nutrition recommendations.


What nutritional insights will my DNA analysis provide me?

  • Optimize Your Nutrition - Discover your genetic-based needs for 23 different nutrients.

  • Uncover Sensitivities - See whether you may be sensitive to lactose or gluten and how fast your body processes alcohol and caffeine.

  • Better Manage Stress - Learn how your DNA may be affecting your mood and stress levels and find out how nutrition can help.

  • Tap Into Eating Predispositions - See if your DNA makes you more prone to snack, stress-eat, have certain cravings, prefer specific flavors, & more.

  • Find Your Genetic Superfoods - Unlock the 100+ foods that are a match for your DNA-based nutrient needs.

Can this report detect my food allergies?

GenoPalate does not provide recommendations for food allergies. DNA, on its own, is not the right biologic marker to assess food, or other allergies. Allergic reactions begin in your immune system and can be further influenced by numerous factors, including your environment. Currently, GenoPalate does take self-reported allergies into consideration during the onboarding process in order to provide you with the most accurate list of your “optimal foods” as possible. As the science continues to evolve, we hope to be able to provide more insight into the relationship between food allergies and genetics in the future.

I struggle with my weight, can GenoPalate help with this?

Because weight is influenced by a number of factors, GenoPalate cannot guarantee weight loss. We provide you with nutrition and food recommendations, based on your genes, to help you eat better for a healthier life.

I’m a diabetic, can I still use GenoPalate’s product?

While your GenoPalate recommendations are personalized based on many factors including your genes, age, gender, and food preferences, they are currently not influenced by current health conditions or modifications. While GenoPalate provides sound evidence-based foundational recommendations, other elements may need to be taken into account, such as any prescribed dietary plan, medications, supplements, and so forth. GenoPalate does not take the place of a medical exam or professional advice. We encourage you to incorporate GenoPalate’s nutrition DNA analysis along with recommendations from your healthcare team.


Are you doing nutrigenomic research at GenoPalate?

We are! Research is a new program that we have started at GenoPalate and we urge you to participate in it. This study may not benefit you directly, but your participation will add value in enhancing the knowledge and understanding between genetics, health and wellness not only for you, but also for others.

What is the purpose of this study?

Our goal is to create a research environment of studying personalized nutrition at GenoPalate. We plan to create a quality knowledge base for fostering and supporting scientific research, as well as innovative solutions to health and nutrition.

What will I be asked to do if I participate?

When you give us your consent for participation, we will use your de-identified genomic data, along with the information you share with us through questionnaires and surveys, in our research.

How do I give my consent?

Please give your consent by checking the box “I have read this document and I give consent” provided at the end of the consent form in your GenoPalate account.

What is the cost that you could incur? Who is sponsoring this research?

You will not be charged for participating in this program. GenoPalate will cover the cost of this research. 

What will happen to my sample and/or data?

We will keep your data secured in our database for 10 years from the date the data is collected from you. At the end of this time period, your sample will be discarded and your data will be deleted from our research database.

 How is my data protected and kept private?

In order to protect your data, the files of the genotyped data that are de-identified are stored in a secure server at GenoPalate, which can only be accessed by GenoPalate researchers. This data will not be sold.

Will the GenoPalate research team contact me in the future?

We may contact you if we feel that we need additional details regarding your family, your lifestyle, and your behavioral choices.

I am not comfortable answering some of the questions related to the research?

You can skip those questions, please only answer the questions you are comfortable with.

Do I have any alternatives to participating in this study?

This study is for research purposes only to help us further explore how certain genetic variants impact overall health. You may opt-out of this study at any time. There are no negative consequences for not participating or opting out of this study

I opted for yes/give my consent now I want to change my mind, what do I do?

Please log into “my account” then click on “change your consent” to opt out.

Whom should I contact if I have any questions?

If you have any questions, please contact us at research@genopalate.com.


What is biobanking?

A biobank is a repository where DNA samples are stored and then used later for analyses using advanced technologies for research purposes.

Do I have to participate in biobanking?

Individuals who purchase the GenoPalate kit have the option to participate in biobanking their sample, but it is not mandatory.

What will I be asked to do if I enroll in biobanking?

As of now, you do not have to do anything. We have the isolated DNA from the sample you have provided. With your consent, these samples will be stored and can be used for analyses in the future.

Will I be charged for enrolling in biobanking with the GenoPalate laboratory?

No, biobanking your DNA sample is a free service offered to you by GenoPalate.

Where will you store my DNA samples?

We will securely store your DNA sample at our Clinical Laboratory Improvement Amendments (CLIA)-certified and College of American Pathology (CAP)-accredited laboratory.

Do I have the option to withdraw from biobanking?

Yes, you can withdraw from biobanking your sample with the GenoPalate laboratory. There are no negative consequences for opting out.

I opted for yes/give my consent now I want to change my mind, what do I do?

Please log into “my account” then click on “change your consent” to opt out of biobanking.

I still have questions, what should I do?

Please email us at research@genopalate.com and we will get back to you soon.

Existing DNA Registration

I just purchased my GenoPalate Report using existing data, now what do I do?

Please create your GenoPalate account using your order number and product code. 

How do I upload my existing genomic data from 23andMe?

1. Go to www.23andme.com 

2. Log into your personal account with 23andMe 

3. Click on your name in the upper right hand corner


5. You will receive an email (within an hour) when your DNA download is complete. 

6. Open the email and click DOWNLOAD RAW DNA 

7. Once your raw DNA data file downloads, save the file to your computer.

8. Sign into your GenoPalate account and click on the upload icon. 

9. Select the Raw Data File on your computer to upload it. 

10. You have now completed uploading your genomic data for your GenoPalate analysis!


How do I upload my existing genomic data from AncestryDNA?

1. Go to www.ancestry.com 

2. Log into your personal account with Ancestry.com 

3. Under the “DNA” tabClick YOUR DNA RESULTS SUMMARY 

4. Click on SETTINGS On the right sideClick DOWNLOAD RAW DNA DATA. 

5. Enter your password and click confirm. 

6. You will receive an email (within an hour) when your DNA download is complete. Open the email and click CONFIRM DATA DOWNLOAD. This will take you to a new page, “Download DNA Raw Data” 


8. Once your raw DNA data file downloads, save the file to your computer.. 

9. Sign into your GenoPalate account and click on the upload file icon. 

10. Select the Raw Data File on your computer to upload it. 

11. You have now completed uploading your genomic data for your GenoPalate analysis!


Can I purchase my GenoPalate Report with existing genomic data if I haven't received my results from 23andMe or AncestryDNA yet?

You can definitely purchase your GenoPalate Report without receiving your raw DNA data file from 23andMe or AncestryDNA. Your GenoPalate account never expires.

What file format should my genomic data be in? How do I get my data in this format?

Your file can be in .zip or .txt format when uploading to your GenoPalate account. To get it in this format, please go to your AncestryDNA or 23andMe account and request your raw DNA data file. They will then send you an email where you can download your file and save it to your computer. It should automatically save in either a .zip or .txt format.


See our full AncestryDNA data upload instructions here >

See our full 23andMe data upload instructions here >

I have genetic data that is not from 23andMe or AncestryDNA, can you use this to generate my report?

Data that is not from 23andMe or AncestryDNA does not provide us with the information to generate a GenoPalate nutritional DNA analysis because different genetics companies analyze different genetic variants. You can purchase our DNA kit to get your DNA analyzed through our lab and start Eating For Your Genes.

DNA Kit Registration

How do I register my kit?

Please visit https://account.genopalate.com/register and create your account using your personal information, your order number, and your product code. Your order number is the number located in your confirmation email starting with the letter “S”. Your product code will be given to you shortly after purchase. Once your GenoPalate account is created, you can then register your DNA kit barcode using the 9-digit barcode found on your DNA sample vial. 

Where can I find my product code?

Your product code is the 7 digit number sent to you in an email after purchase. If you no longer have that email, please contact us at hello@genopalate.com.

What do I do if I forgot to register my barcode before sending my saliva sample to the lab?

No worries! Please reach out to our customer support team as soon as possible at hello@genopalate.com.

Account Creation Questionnaire

Why do I have to complete a questionnaire during account creation?

These questions are designed to learn more about you and your unique needs so that we can continue to deliver to you the most personalized nutrition experience possible, now and in the future.

Do I have to participate in genetic nutrition research?

Participating in GenoPalate's genetic nutrition research is completely voluntary. You may choose to withdraw from participating in GenoPalate research at any time.

Do I have to participate in biobanking?

Only GenoPalate customers who have purchased the GenoPalate DNA kit have the option to participate in biobanking. Choosing to participate is voluntary and you may choose to withdraw and have your sample destroyed at any time.

What types of questions are you asking me?

The GenoPalate onboarding questions cover numerous diet and health-related domains relating to personal health goals, health beliefs, environment, lifestyle, and behaviors.

Why are you asking me questions during account registration?

These questions will be used to further personalize your GenoPalate experience. By answering a series of questions related to health goals, health beliefs, environment, lifestyle, and behaviors, the content provided to you including insights, action tips, education, and recommendations can be further personalized to your unique needs to help customize your results.

How will you use my answers?

The answers to these questions may be used in the future to help you establish energy or calorie needs, personalize health goals, identify preferences, make recommendations, and provide customized content and notifications.

Are my answers to these questions shared?

We do not share any identifiable information from these answers with any 3rd parties.

How do these questions impact my results?

These questions may be used in the future to create recommendations that take into account your dietary preferences, health goals, energy needs, and dietary habits.

I have not received my results yet, why are you asking me these questions?

Your answers to questions such as age and gender directly influence the recommendations that you will receive. For existing customers, the onboarding process will help us better customize your recommendations in the future as well as give you the opportunity to participate in GenoPalate research. 

DNA Data Privacy

What parameters have been put in place to protect and secure my DNA data?

Your DNA is completely de-identified and encrypted in our database. This means that no outside affiliate can get to your DNA and that your personal information has been unattached from your DNA.

What happens to my DNA after my report is generated?

Your genetic material is carefully disposed of after it has been used to generate your report. Our lab handles this in compliance with CLIA standards.

What can I do to keep my account safe?

We ask you to be responsible for safeguarding your password and other authentication information you use with GenoPalate.

Is the existing genetic data upload secure?

Our upload is SSL encrypted, keeping your file private and integral.

How do you use my existing genetic data?

Your DNA is analyzed on what is called a microarray. These arrays measure hundreds of thousands of genetic variants. Companies then analyze the variants specific to the product that they are offering. At GenoPalate, we analyze the variants that relate to nutrition.

Once I receive my GenoPalate genetic nutrition results, can I have my DNA data and GenoPalate account deleted?

If you’d like, you can request a deletion of your GenoPalate account and DNA data once receiving your genetic nutrition analysis. Please remember that if you request this, you will not receive complimentary product updates to your results in the future. To request a deletion, please email us at hello@genopalate.com.

Where can I get more information on GenoPalate’s privacy and security policies?

You can take a look at our privacy and security highlights [here.]

Personalized Recipes

How do you make recipes based on my DNA analysis?

Your recipes are built just for you, from the foods that match best with your food recommendations. Our team of nutrition professionals create your delicious and unique recipes. Learn more by clicking here.

Do you account for food restrictions/preferences when curating recipes?

Yes, we take your dietary preferences and restrictions into account when creating your Personalized Recipes

How long does it take to receive my Personalized Recipes?

Your recipes will be delivered to you via email within 10-13 business days once you receive your GenoPalate nutritional genetic analysis.

Where can I view my Personalized Recipes? 

Your recipes will be delivered to your GenoPalate account, viewable in both the online and mobile app under the "Recipes" tab.

Genetic Nutrition Analysis

What is the difference between the DNA Kit and Existing Data products?

Both the DNA Kit and the Existing Data provide you with a GenoPalate genetic nutrition analysis. The difference is in how you provide your DNA. If you have done 23andMe or AncestryDNA, you can upload existing data. If you have not done either of those, we will send you a DNA collection kit which involves providing a saliva sample. Our lab then completes your genotyping results.

What will I get in my genetic nutrition analysis?

Your GenoPalate report includes your results for important genetic variants related to nutrition as well as your recommended intake of carbohydrates, protein, fats, vitamins and minerals. You will also receive a list of "Your Foods". These 100+ foods represent those items that you would benefit from eating more of based on your genetic results. Now you can make smarter food choices, knowing what is best for you, based on your genes. Learn more about the GenoPalate genetic nutrition analysis.

How long will it take for me to get my genetic nutrition analysis?

If you purchased with existing DNA data, your genetic nutrition analysis will be ready within 24 hours of data file upload. If you purchased through our DNA Kit, your report will be ready within 4-6 weeks of purchase.

How will I receive my genetic nutrition analysis?

Once your GenoPalate analysis is ready, it will be available in your online GenoPalate account. We'll email you as soon as it is ready.

How many food recommendations will I receive in my genetic nutrition analysis?

Your results will contain food recommendations for all major food groups, broken down into 16 subcategories. Your will receive a total of over 100 foods that are healthiest for you, based on your genes

Can I purchase the analysis as a gift?

If you’d like to purchase one of our DNA products or programs for someone else, simply place a unique order on behalf of the gift recipient. Gift cards are also available.

What if I have further questions after receiving my results?

We offer a free group consultation with one of our registered dietitians after you’ve received your results to help further explain them and put them into action! To sign up for yours, please login to your online GenoPalate account.

Where do I go to purchase my GenoVit Personalized Supplements?

If I have any questions about my supplement formula or my supplement subscription, where do I go?

If you have questions about your formula or subscription, please email us at hello@genopalate.com and a member of our nutrition team would be happy to help. If you had subscribed to our previous personalized supplements solution through VitaminLab, please email them directly at info@getvitaminlab.com.

When will my report be available after purchase? 

After you receive your results you will be able to view this report. However if you purchase it as an add-on, please log out of your online GenoPalate account and back in to view this report.

How come I can't see this report in the online web version? 

With the powerful insights contained in our new EIR panel, we wanted to make them available as soon as possible. By making this report only available on mobile, we were able to share our knowledge faster. However, we know that not everyone has access to a smart mobile device. This is why our team is working diligently to also make them available on our web app soon.

What is the science behind this panel/What do I get?

This panel is based on evidence-based peer-reviewed research that demonstrates a strong association between certain genotypes and traits that are related to how an individual makes certain food choices or their predisposition to how they eat, including if they are likely to skip breakfast. 

Are these results personalized to me?

Our expert-curated tips are based on your genes as well as the behavior you currently engage in. Understanding your eating habits can help you make more informed decisions and further personalize your diet. 

What is the science behind this panel/What do I get?

Our Stress Insight Report includes five core domains that provide information regarding how your genes influence your reaction to certain stressful triggers such as major life events or social stressors. Additionally, you will gain more understanding of how your genes influence the relationship between sleep and stress levels and important pathways that may influence your overall stress levels. Based on these insights, our health care experts will also give you customized tips on how to optimize your diet or eating behaviors to reduce your overall levels of stress and reduce your risk of stress-related health problems. 

Do genes influence your stress?

Genetic variations in your DNA, called Single Nucleotide Polymorphisms (SNPs) affect the hormones and enzymes responsible for your psychological and physical responses. Certain genetic variants are linked to an elevated response to stressful events or an impaired pathway dealing with stress- making some people more sensitive than others.

Will this help me lose weight or improve my overall health?

This may help you to make more informed decisions or certain modifications to your dietary habits, however, the current GenoPalate Insight Reports are not a weight loss program or other health intervention. 

How do I schedule my 1-on-1 consultation?

After you purchase either our GenoJump or GenoGo program, you will receive an email with instructions on how to schedule your initial consultation via the Healthie app. 

What can I expect to get out of my initial consultation?

During your first consultation with a GenoPalate Registered Dietitian, you’ll work together to analyze your test results and create actionable steps to tackle your personal health goals. Our RDs can go over your food list, hydration, exercise, and sleep goals so you don’t have to do it alone.

How long do I have to complete my 1-on-1 consultations?

You will have up to six months from date of purchase to schedule and complete your consultation(s).

Do I receive 1-on-1 consultations with my purchase of GenoJump or GenoGo?

Yes! When you purchase GenoJump, you will receive one 1-on-1 consultation with a GenoPalate dietitian to review your DNA results and discuss your goals. With GenoGo, you will receive four 1-on-1 consultations to discuss your DNA results, your goals and create an actionable plan to achieve it. 

Does my GenoPalate order qualify for FSA/HSA reimbursement?

The IRS permits HSA/FSA accounts to reimburse "medical expenses" which generally include "amounts paid ... for the diagnosis, cure, mitigation, treatment or prevention of disease, or for the purpose of affecting any structure or function of the body." It has stated: "the term “diagnosis” encompasses the determination that a disease may or may not be present, and includes testing of changes to the function of the body that are unrelated to disease."

Based on this view, the IRS has informally ruled that genotyping (the process we use to identify and make recommendations for your best health) can be a "medical expense" where it "give[s] individuals a "deeper understanding of their health risks" and [encourages] individuals to provide the information to a healthcare provider for additional testing, diagnosis, or treatment."

How much of my GenoPalate purchase is FSA/HSA eligible?

Depending on your personal circumstances, some or all of the cost for your GenoPalate purchases may be reimbursable through your HSA/FSA account, although, we recommend you consult with your personal tax advisor before moving forward.

Do Dietitian Consultations or Personalized Supplements qualify for reimbursement?

The IRS treats dietitian services and supplements as medical expenses only in very limited circumstances. While we believe consultation with our dietitians and supplements add significant practical value to your test results, the services they provide will not qualify as "medical expense" for reimbursement purposes. 

Can GenoPalate provide me an itemized receipt?

Yes. If your order confirmation email does not provide your provider enough information to reimbursement, you can email us at hello@genopalate.com with your order number and we'll be happy to generate an expanded receipt.

Can I use my FSA/HSA debit card?

Yes! Your FSA/HSA debit card can be used at checkout when purchasing our DNA Analysis and Collection Kits.