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23andme Upload Instructions

Make uploading your 23andme file easy by following our step-by-step guide or watching our YouTube walkthrough video below.


  1. Please visit www.23andme.com.
  2. Login to your personal account with 23andMe.
  3. Click on your name in the upper right-hand corner of your account. 
  4. Go to BROWSE RAW DATA.
  5. Click DOWNLOAD.
  6. Click SUBMIT REQUEST.
  7. You will receive an email (within an hour) when your DNA download is complete.
  8. Open the email and click DOWNLOAD RAW DNA.
  9. Double click the Zip folder to view the Raw Data Text File.
  10. Save the .txt file to your computer.
  11. Login to your GenoPalate account and click on the upload icon.
  12. Select the 23andMe Raw Data Text File on your computer to upload it to your GenoPalate account.

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