Data Uploads FAQ


 

I have genetic data that is not from 23&Me or Ancestry.com, can I still use this? +

Contact us at hello@genopalate.com and we will be happy to assist you with your data upload.

Is the data upload secure? +

Our upload is SSL encrypted, keeping your file private and integral. You can learn more about SSL encryption here.

What file format should my data be? +

Your data should be in a text file format. Denoted by a .txt at the end of the file name.